Privacy Policy

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 We are committed to preserving the privacy of all our visitors to our website www.primedecalsuk.co.uk

Please read this policy to understand how we use and protect the information that you provide to us. 

Personal Data

By either registering as a user of our Website, or by using the Website generally, you are consenting and are in agreement in our use of your personal data. This use is in accordance with this privacy policy. Your use of the Website is also governed by the Website's general terms and conditions. Please ensure you have read and understood those terms and conditions in addition to this policy.

We collect and use certain types of your personal data, depending upon what activities you perform on our Website:

If you register with the Website: Your name, address, email address, plus other contact details.

When making any purchases from our Website: Your name, address, email address plus other contact details and payment details, such as credit/debit cards or other payment types like PayPal. We DO NOT store any of your payment details.

When contacting or communicating with us: Depending upon the nature of the correspondence, your personal data may be included when you contact us, through our Website, via email, letter or social media. We may record and monitor incoming calls in order to maintain customer service standards and to assist staff training.

Website administration: Your personal data, as listed above, can also be used to:

Notify you of important changes and developments regarding our Website. These message types are called Service emails and are separate to Marketing messages.

To analyse your purchasing preferences (for example, market, customer and product analysis) to enable us to:

Provide you with a personalised browsing experience when using the Website; and

Review, develop and improve the products we offer.

We collect and use the personal data above with your consent and, when you are making a purchase, to complete the contractual obligation we have with you – i.e., to supply the products you are wanting to purchase.

Your Rights in Respect of Your Personal Data

Under data protection law, you have a variety of rights. These include:

 You have the right to ask us for copies of your personal information.

 You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

You have the right to ask us to erase your personal information in certain circumstances.

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are ordinarily not required to pay any charge for exercising your rights. If you make a request, we typically must respond back to you within one month.

Cookies

Our site uses cookies to enable the site to operate, along with other functions. Please see our dedicated cookie policy page for more info.

Data Retention

We will retain your information in accordance with the retention periods in this policy or for as long as the law requires. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We also may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Aggregated Data

We collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

Changes to our Policy

We may amend and update this policy from time to time. Any changes will be posted to the Website and where appropriate All comments, queries, and requests relating to our use of your information are welcomed and should be emailed